FAQ
Booking is super easy. Just fill out my detailed Booking Form, so we have all the information we need. We will check our availability and get back to you to confirm your booking.
Book as early as possible! Our Puppet Shows are very popular, so the show calendar fills up fast so make sure you book your spot by contacting us right away. The sooner you book the better the chance that your ideal date and time is still available. We also welcome last minute requests, as long as there is enough travel time available.
Yes, we have liability insurance! Our liability insurance certificate is available upon request.
If you need to reschedule or cancel after the initial 72-hour confirmation period after the payment of the deposit, please note that the deposit will be retained. Additionally, for rescheduled shows or new bookings, a new deposit will be required.
Parking must be be provided if possible (or costs reimbursed) by the client/parent. This is not included in your event price. Please keep in mind that we have equipment to carry and may be coming from another event with limited time. Nearby parking is essential to beginning and ending the performance on time. We will not be held responsible for late starts if nearby parking is unavailable.
There is never too many children, the more the merrier! It just depends on the space you have available at your event location.
All children (and adults) love our puppet shows, so we offer a variety of different kids entertainment suited for all age groups from toddlers/pre-k and elementary schools.
Yes, we perform our puppet shows at homes, clubhouses and restaurants! But please check parking requirements to make sure amplified sound is permitted. And if it is windy we need support with the stage to make sure it is safe and secure.
They are both great kids entertainers. Staffing assignments change constantly and are subject to change without notice. If you want to have Chris guaranteed at your event, book a Premium or Premium Plus Puppet Show.
It’s suggested to schedule the puppet show at least 30 minutes after the party’s start time to allow for late arrivals so they don’t miss the show. Aside from that, show scheduling is up to the customer’s discretion based on how they would like their event to be scheduled. We don't have any preference for when our shows should be scheduled during the party. However, we are here to assist should you need help with scheduling.
Food is not a problem during the puppet show! Kids love to have snacks when they watch something funny and interesting. If you give them popcorn and a juice box and they will be happy as a clam :-)
Our puppet shows are an acoustic based performance therefore excessive ambient noise, such as the hum of a bouncy house, an outdoor location near a heavily congested area, or even a competing DJ or stereo system can hinder the sound of the performance. We focus heavily on not being too loud as this is an interactive experience for the kids. As a result, there is a limit to how loud we can perform. If you feel there will be a sound conflict, please take the necessary steps to avoid a sound war. A few solutions: Place us in an area where it doesn't compete with the excessive ambient noise, stop the excessive ambient noise during the performance if possible, I.E. deflate the bouncy house or turn off the DJ or stereo during the performance. Please contact us with any questions as we can always find a solution.
We offer several different payment methods for the customer’s convenience. We accept Cash, Check, Venmo, PayPal & Zelle after the puppet show. This is the most preferred and the easiest way, but you are also welcome to pay by credit card. If you prefer to pay before the party by making payment online, that is also accepted. Our payment process is very simple and is explained in full upon confirming your booking. Let us know if you need an invoice for your accounting.
We require an $250 deposit for every puppet show booked with us. The booking is finalized when we receive your deposit in our account. The outstanding balance is due after the puppet show on the day of the event.
We bring everything needed for our performance. Please just make sure that you provide a big enough space to fit our stage and your audience. Puppet Stage Dimensions: 6’ wide, 3’ deep and 6 - 8’ high.
Please make sure you have your phone handy just in case we need to reach you the day of the performance. Every performance we do is in a different space, with a different audience and different set of conditions. Because of this, we sometimes may need to change our performance structure that differs from the ‘Plan A’ on the day of the show. As long as the timing remains the same, we are happy to coordinate with you to ensure the party is in line with your expectations.
We plan to arrive 30 minutes prior to the agreed upon puppet show start time. Upon venue entry, we will make contact with you to discuss efficient load in parameters as well as determine the performance area. After the performance, we will load out using the same efficient load in parameters unless a more effective load out procedure has been determined. If the location is in the 2nd floor, there must be an elevator available or someone to help with carrying the equipment.
Rainy and/or extreme windy weather is an inconvenience to any party! We know how frustrating it can be to plan every detail of your party only to experience an extreme weather condition. We are open to changing the location to an alternate, nearby location in the event that the party must be moved. We are not able to perform in to misty, light rain or wet conditions because of our sensitive equipment.
It is the responsibility of all clients to provide a safe and workable environment for us. Should a location or position be unacceptable in order to conduct our services to the highest standards, clients will be contacted as soon as possible and expected to comply with OSHA standards. This is inclusive of extreme weather conditions.
