BOOKING & CONTACT

BOOKING FORM


ONE LAST STEP AND THEN YOU ARE FINISHED!
Researching is finally over and you are so close to locking in the Funniest & most Engaging REMOTE or LVE Entertainment for your Special Event.
 

Please provide all your detailed information about your upcoming special event. We will check our schedule as soon as possible and let you know if we are available. You will receive an email from us within the next 24 hours with hopefully a Booking Confirmation. All the information helps us to plan my performance properly, so everything will work out smoothly and you have the best experience.

POLICIES

 

Deposit

We require a $50 deposit for Remote Puppet Shows and a $100 deposit for a Live puppet show booked with us. The booking is finalized when we receive your deposit in our account. The outstanding balance is due on the day of the Remote Puppet Shows and After the Live Puppet Show.

 

Cancellation Policy
Only the client who originally booked with us may cancel the booking.
We hope you don’t have to cancel but if a cancellation is made at least 14 days prior to the event, your deposit will be refunded. If a cancellation is made in less than 14 days prior to the event, then 100% of your payment will be forfeited.
If you want to reschedule your puppet show, the deposit can be transferred to this new booking of the same person.

 

Staffing

Ricky Roo & Friends consists of many team members. We do not guarantee which members of our team will staff your event. Staffing assignments change constantly and are subject to change without notice.

 

Parking

Parking must be provided (or costs reimbursed) by the client/parent. This has not been included in your event price. Please keep in mind that we have the equipment to carry and may be coming from another event with limited time. Nearby parking is essential to the beginning and ending the performance on time and we will not be held responsible for late starts if nearby parking is unavailable.

 

Load-In / Load Out

We plan to arrive 30 minutes prior to the agreed-upon puppet show start time. Upon venue entry, the entertainer will make contact with the client to discuss efficient load in parameters as well as determine the performance area. After the performance, we will loadout using the same efficient load in parameters unless a more effective loadout procedure has been determined.

 

Weather

Rainy and/or extremely windy weather is an inconvenience to any party! We know how frustrating it can be to plan every detail of your party only to experience extreme weather conditions. We will assist in shifting your entertainers to an alternate, nearby location in the event that the party must be moved.

 

Performing Area

Please make sure that our performance area is on a level, dry, solid ground and if on grass, please make sure the grass is not too wet or provide an oversized tarp for the kids and puppet show to play on. We provide cotton blankets for the kids to sit on.

 

Sound

Our puppet or music show is an acoustic-based performance. Therefore excessive ambient noise, such as the hum of a bouncy house, an outdoor location near a heavily congested area, or even a competing DJ or stereo system can hinder the sound of the performance. We focus heavily on not being too loud as this is an interactive experience for the kids. As a result, there is a limit to how loud we can perform. If you feel there will be a sound conflict, please take the necessary steps to avoid a sound war. A few solutions: Place us in an area where it doesn’t compete with the excessive ambient noise, stop the excessive ambient noise during the performance if possible, I.E. deflate the bouncy house or turn off the DJ or stereo during the performance. Please contact us with any questions as we can always find a solution.

 

Schedule Changes

Please make sure you have your phone handy just in case we need to reach you on the day of the event. Every performance we do is in a different space, with a different audience and different conditions. Because of this, we understand that we may need to follow a performance structure that differs from our ‘Plan A’ on the day of. As long as timings are maintained, we are happy to coordinate with you to ensure the party is in line with your expectations.

 

Safe and workable environment

It is the responsibility of all clients to provide a safe and workable environment for us. Should a location or position be unacceptable in order to conduct our services to the highest standards, clients will be contacted as soon as possible and expected to comply with OH&S standards. This is inclusive of extreme weather conditions.

WHY US?

WHY US?

7 Reasons to go with us

ARTISTS

Get to know our professional and silly staff!

VIDEOS

Check out some of what we do in action.

Little Girl with funny hand Puppet

REVIEWS

Read our amazing reviews about our kids entertainers.

READ FEEDBACK FROM OUR PREVIOUS CLIENTS